> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartphonesplus.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if I don't have a box to ship my device?

No problem! Just select the shipping materials option at checkout, and we’ll send them to you—shipping is still free!

If you forgot to choose that option, contact our support team and we will send you the necessary materials. You can contact our support team one of the following ways: 

* Using the **live chat** in the bottom left corner of your screen.
* Send an email to **support@smartphones.com** .
* Call us at **(877) 346-9932**