Articles on: Sell My Device

Can I ship using my own box?

Yes! You may ship using your own box. You will still receive a free shipping label for your box. We actually recommend using your own box as it is an eco-friendly option and may be faster. Just be sure that you pack your device well. If you have any doubts you can always contact our support team, and we will send you a box and packaging materials.

You can contact our support team one of the following ways:

Using the live chat in the bottom right corner of your screen.
Send an email to support@smartphones.com.
Call us at (877) 346-9932

Updated on: 01/12/2021

Was this article helpful?

Share your feedback

Cancel

Thank you!