Why haven't I received my payment?
There could be a few different reasons why you haven't received payment yet. Here are some possible reasons:
We may not have received your device yet. Please check the tracking number on your package to be sure we have received it.
You may have received a revised quote email. You will need to respond to this email before your payment can be processed.
Your check may still be in the mail. Checks can take 7 to 10 business days to arrive. If it has not arrived by the 10th business day from the date your order was completed, please contact out support team.
If none of these statements apply to you, please contact our support team and we will be more than happy to assist in figuring out what happened.
Please check your email for any order notifications before contacting support.
We may not have received your device yet. Please check the tracking number on your package to be sure we have received it.
You may have received a revised quote email. You will need to respond to this email before your payment can be processed.
Your check may still be in the mail. Checks can take 7 to 10 business days to arrive. If it has not arrived by the 10th business day from the date your order was completed, please contact out support team.
If none of these statements apply to you, please contact our support team and we will be more than happy to assist in figuring out what happened.
Please check your email for any order notifications before contacting support.
Updated on: 01/12/2021
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