What happens if SmartphonesPLUS disagrees on a device's condition or model? What do I do if I disagree with the revised offer?
If we determine the device differs from the original offer in some way, we will send you an email notification stating what we found during the inspection that causes the original quote to change. You will then be prompted a few options, which are generally:
To accept the revised offer.
To decline the revised offer and have the device returned.
If you chose to accept the revised offer, we will finish processing your order and send your payment via your preferred payment method.
If you chose to decline the revised offer, we will return the device free of charge in the condition we received it in.
Please regularly check for any order updates or notifications from us.
To accept the revised offer.
To decline the revised offer and have the device returned.
If you chose to accept the revised offer, we will finish processing your order and send your payment via your preferred payment method.
If you chose to decline the revised offer, we will return the device free of charge in the condition we received it in.
Please regularly check for any order updates or notifications from us.
Updated on: 01/12/2021
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