• How do I buy a used phone, tablet, or MacBook from SmartphonesPLUS?

  You can view everything available over on our Buy page! On our Buy page, you will be able to shop our products. If you are looking for a specific brand or model, click or tap on our product collections. Some of our product collections include: Apple iPhone Samsung Galaxy [Apple iPads and Other TSome readers

• Is shipping free?

  Yes! We offer free standard shipping on all of our products. If you need your order expedited we have additional shipping options at checkout.Some readers

• Are trade-ins accepted?

  Yes, you can trade in or sell your device online through our website. You will receive an instant offer for your device and can mail it in for free to receive your payout.Few readers

• What is the difference between device conditions?

  We have three device conditions when purchasing devices. Excellent - The very best condition that SmartphonesPLUS has to offer. Shows little to no signs of use, scratches, or marks. All functions are tested and fully functional. Good - Shows light signs of use. There are a few light scratches or marks. All functions are tested and fully functional. Fair - Shows moderate signs of use. There are visible scratches, marks, or small dents. All functions are tested and fully functional.Few readers

• Will unlocked phones work with my carrier?

  Our unlocked phones are able to be used on any of the major US carriers including Verizon, AT&T, T-Mobile, US Cellular, etc. GSM Unlocked phones can be used on AT&T, T-Mobile, and other GSM networks. **You will still need to check with your carrier to be sure the model of phone is compatible with the network. **Few readers

• How do I activate my device?

  We suggest that you contact your carrier or service provider for activation.Few readers

• Can I change the shipping address once an order has been placed?

  Once your order has been placed, we cannot change where it will be shipped. If you have noticed an error in your shipping address please contact us.Few readers

• Why do some phones have a carrier stated in the title?

  If there is a carrier stated in the title of a phone such as: iPhone 12 64GB (AT&T), for example, then that phone is only able to be activated on AT&T.Few readers

• Why should I trust SmartphonesPLUS when buying a new device?

  We know that your devices can be an important part of your life. This is why we take great care in being sure that the devices we sell are the highest quality possible. Over the years, we’ve served thousands of customers in getting the perfect device. Our team genuinely cares about our customers and our reviews reflect that. Check out some of our reviews online and see what others are saying about us! Every device is tested for full functionality. WeFew readers

• What products are available?

  What we have in stock changes daily. Generally, we keep Apple iPhones, Samsung Galaxy phones, Google Pixel phones, Apple iPads, smartwatches, MacBooks, and accessories in stock. Occasionally, we experience high demand for certain items. This may cause items to become unavailable.Few readers

• What is your return policy?

  We accept returns requests for 30 days following your purchase, as long as the item is in the same condition in which it was purchased. To return an item, simply contact us with the reason for your return. We will provide a prepaid return label. You can read our full return/refund policy here.Few readers

• Are the devices sold by SmartphonesPLUS refurbished?

  The devices that are sold by SmartphonesPLUS are lightly used or have been refurbished and are restored to normal working order. Some devices may contain light wear or scratches depending on the condition. All devices are fully functional and will be reset to factory settings.Few readers

• Does SmartphonesPLUS offer a warranty on the devices they sell?

  Yes, we offer a warranty on every device we sell.Few readers