How do I buy a used phone, tablet, or MacBook from SmartphonesPLUS?
You can view everything available over on our Buy page! On our Buy page, you will be able to shop our products. If you are looking for a specific brand or model, click or tap on our product collections. Some of our product collections include: Apple iPhone Samsung Galaxy Apple iPads and Other TPopularCan I shop in-store?
You can! We currently have two locations where you can come and view our selection of devices available. SmartphonesPLUS Cedar Rapids, IA: View on our Website. Walk-ins are always welcome. Call Us: (319) 214-7438 Store Hours: Mon-Sat (10am – 6pm) Sun (12pm – 5pm) Get Directions: 1100 Blairs Ferry Rd NE STE 105 Cedar Rapids, IA 52402 (https://www.google.com/maps/place/SmartphonesPLUS/@42.0362052,-91.6PopularIs shipping free?
Yes! We offer free standard shipping on all of our products. If you need your order expedited feel free to contact us.PopularWhat is the difference between device conditions?
We have three device conditions when purchasing devices. Excellent: Device looks brand new. Has absolutely no scratches, scuffs, or marks. Battery health must be above 85% (86% or higher). Absolutely no cracks or chips on the device. Absolutely no screen burn, white dots, or other pixel damage. Software is not modified or rooted. The device is fully functional. Good: Device shows light signs of wear. Contains few light scratches or marks. Absolutely no cracks or chiFew readersHow do I activate my device?
We suggest that you contact your carrier or service provider for activation. Currently, we do not offer service plans and are unable to activate devices. If you need assistance, contact our support team and we’d be happy to help guide you in the right direction.Few readersWhy do some phones have a carrier stated in the title?
If there is a carrier stated in the title of a phone such as: iPhone 8 64GB (AT&T), for example, then that phone is only able to be activated on AT&T.Few readersCan I change the shipping address once an order has been placed?
Once your order has been placed, we cannot change where it will be shipped. If you have noticed an error in your shipping address please contact us.Few readersWill unlocked phones work with my carrier?
Our unlocked phones are able to be used on any of the major US carriers including Verizon, AT&T, T-Mobile, Sprint, US Cellular, etc. GSM Unlocked phones can be used on AT&T, T-Mobile, and other GSM networks. You will still need to check with your carrier to be sure the model of phone is compatible with the network.Few readersWhat products are available?
What we have in stock changes on a day-to-day basis. Generally we keep Apple iPhones, Samsung Galaxy phones, Google Pixel phones, Apple iPads, smartwatches, MacBooks, and accessories in stock. Occasionally, we experience high demand for certain items. This may cause items to become unavailable. If you are looking for a certain device or model feel free to reach out to us at support@smartphonesplus.com and we would be happy to special order it for you!Few readersWhat is your return policy?
We accept returns requests for 30 days following your purchase, as long as the item is in the same condition in which it was purchased. To return an item, simply contact us with the reason for your return. We will provide a prepaid return label. You can read our full return/refund policy here.Few readersAre trades accepted?
We accept trades at our retail locations. You can also trade in or sell your device online through our sell site. You will receive an instant offer for your device and can mail it in for free to receive it’s trade in value.Few readersAre the devices sold by SmartphonesPLUS refurbished?
The devices that are sold by SmartphonesPLUS are lightly used or have been refurbished and are restored to normal working order. Some devices may contain light wear or scratches depending on the condition. All devices will be fully wiped and reset to factory default settings.Few readersWhy should I trust SmartphonesPLUS when buying a new device?
We know that your devices can be an important part of your life. This is why we take great care in being sure that the devices we sell are the highest quality possible. Over the years, we’ve served thousands of customers in getting the perfect device. Our team genuinely cares about our customers and our reviews reflect that. Check out some of our reviews online (https://www.google.com/search?q=smartphonesplus&rlz=1C1GCEAenUS914US914&oq=smartphonesplus&aqs=chrome..69i57j46i39i175i199j46i10Few readersCan I pick up my device in store?
Yes! Simply select in-store pickup at checkout and we’ll usually have your order ready within 24-hours.Few readersDoes SmartphonesPLUS offer a warranty on the devices they sell?
We offer a 30-day warranty on every device we sell. We take quality very seriously. Every device we sell must have a 100% score on our rigorous quality testing. We test everything from the screen and battery to the vibration motor.Few readers