• What's the difference between soft OLED and hard OLED screen replacement?

  Soft OLEDs are are a bit more expensive and are have similar performance to OEM (original) displays. They are more durable than hard OLEDs as they are made with a softer, more flexible glass substrate. Hard OLEDs are cheaper, have similar performance to OEM displays, but are more fragile due to being made with a harder glass substrate.Some readers

• What's the difference between an OLED and LCD screen replacement?

  An OLED (organic light-emitting diode) is a higher quality screen than an LCD (Liquid Crystal Display). OLED screens have a higher color contrast and are more efficient than LCD screens. This makes OLED screens better for display quality and battery life. We recommend getting an OLED screen replacement as it is generally better for your phone overall. However, we offer the LCD screen replacements as an economical option. You can read more about the differences in our article: What is the DiffeFew readers

• Where is SmartphonesPLUS located?

  We currently have two locations in Iowa. SmartphonesPLUS Cedar Rapids, IA: View on our Website. Walk-ins are always welcome. Call Us: (319) 214-7438 Store Hours: Mon-Sat (10am – 6pm) Sun (12pm – 5pm) Get Directions: 1100 Blairs Ferry Rd NE STE 105 Cedar Rapids, IA 52402 (https://www.google.com/maps/place/SmartphonesPLUS/@42.0362052,-91.65498,16z/data=!4m5!3m4!1s0x0:0x5e660f4207b71ef2!8m2!3d42.0361954Few readers

• How long do repairs usually take?

  Most repairs can be completed within an hour. However, there are some repairs that can take longer. We will always keep you updated on your repair’s expected completion.Few readers

• What is my phone's model?

  You can generally find your phone’s model by going to settings about phone. You can also look on the original box or sometimes it is on the back of the phone.Few readers

• How do I arrange a repair?

  Click Start A Repair then simply select your device, let us know what the issues are, and book an appointment time that works best for you. Walk-ins are always welcome!Few readers

• My screen is black or has lines running down it, can this be repaired?

  Generally, when the screen goes black, but the phone or other device is still functional (vibrates, charges, etc.) it will need a screen replacement. Sometimes when a phone is dropped or damaged different colored lines can appear on the screen. This usually can be repaired with a screen replacement too.Few readers

• How do I know if my device can be repaired?

  Please contact us to speak with a technician for professional repair advice.Few readers

• How much will it cost to repair my device?

  The cost of the repair will vary depending on your device’s model as well as the exact repair it needs. To get a quote, please contact us directly or Start a Repair on our website.Few readers

• Can I mail in my phone or tablet for a repair?

  Yes, to mail in your device select “Ship Your Device” during checkout. Shipping is always free. We will send a prepaid shipping label to the address you provide.Few readers

• I dropped my device in water, what should I do?

  Yes, many times water damage can be fixed. However, water damage repairs are not guaranteed or covered by a warranty. Try to send your device in or come to our store as soon as possible. The probability that it can be repaired will decrease the longer you wait.Few readers

• Does SmartphonesPLUS repair Apple Watches or other smartwatches?

  We do not repair smartwatches at this time as these repairs are generally not cost-effective. However, you can trade in your broken smartwatch for another one with us.Few readers

• Can I get my iPad repaired?

  Yes, we can repair your iPad. To arrange an iPad repair start here.Few readers

• When do I pay for the repair?

  Payment is collected after the repair service is completed.Few readers